Differences between conversational AI and generative AI Another “safe” use case is agent assistance, where the AI presents the agent with suggested responses and information based on the organization’s specific knowledge base and training data. In both these cases...
What is AI? Artificial Intelligence Explained The banking and financial services organizations have been the early adopters of RPA based software for various applications. To tap this growing market, the service providers are keen to invest in this technology and...
How AI Chatbots Are Improving Customer Service SearchGPT aims to elevate search queries with “timely answers” from across the internet, as well as the ability to ask follow-up questions. The temporary prototype is currently only available to a small group of users and...
